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IRISQATeam's avatar
IRISQATeam
Contributor
7 years ago
Solved

Updated Testcomplete 12.30 to 12.50 , getting preparing an object recognition hint

Hi all, I have updated Testcomplete from 12.30 to 12.50, automated tests used to run perfectly fine but now complaining about the objects. In one of the scenarios where it clicks OK button to close ...
  • tristaanogre's avatar
    tristaanogre
    7 years ago

    It's generally not a good idea to map using the "Name" field.  In this case, I'd actually change the mapping to use the Caption property with a value of "Backup & Restore".  This is a more accurate and reliable mapping.

IRISQATeam's avatar
IRISQATeam
Contributor
7 years ago

It clicks OK button successfully, after this again looking for this button with a message "preparing an object recognition hint" as per attachment. I have attached the logs as well, whenever I double click the log message it takes me to this code. 

 

//Click on OK button on backupsuccessful message
Aliases["PTPTaxExpenseObjectMap"]["HwndSource_Window6"]["WindowBackupRestore"]["btnOk"]["Click"]()

 

Whenever Testcomplete performing "preparing an object recognition hint" it becomes unresponsive. 

 

 

tristaanogre's avatar
tristaanogre
Esteemed Contributor
7 years ago

Well, there's something else going on in there... there's an "Unexpected Window" error... could be any number of things then that could be going differently.  I'd resolve that error first before you start worrying about the "object recognition hint".

 

 

Basically, from your log, you're clicking on the OK on the backup restore window... but then there's something else going on where (I'm guessing) that window isn't getting closed before you attempt the next step.  

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    7 years ago

    Also, please highlight the line that has the object recognition hint and then, in the lower panel, select the "Additional Info" tab.  It would be helpful to see what it thinks it is finding versus what's actually on the screen.

    • IRISQATeam's avatar
      IRISQATeam
      Contributor
      7 years ago

      After adding Name to the second hierarchical level, it starts working and tests are running perfectly fine now. 

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor
        7 years ago

        It's generally not a good idea to map using the "Name" field.  In this case, I'd actually change the mapping to use the Caption property with a value of "Backup & Restore".  This is a more accurate and reliable mapping.