Unexpected window not handled by test
Hi all, I got sometimes do have problems with an unexpected windows, that unfortunately are not handled by my test correctly. The window that currently causes my test to hang can be seen in ...
Forum Discussion
Julia_K
Alumni
AlumniJoachim,
As far as I know, TestComplete 8.70 can hardly handle such an error message generated by Windows OS, and the behavior you describe (the event handler for unexpected windows does not close the window, the test freezes, and so on) is expected.
TestComplete 9.0 introduces a new crash and freeze diagnostics system and is able to track error messages generated by Windows OS. So, I guess, you can give TestComplete 9.0 a try and check if your unexpected error message is handled correctly.
Also, could you please specify if that unexpected error message occurs only when you run automated tests with TestComplete? Does it occur if you try to interact with your tested application manually without launching TestComplete?
In the first case, could you please contact our Support Team so they could investigate your problem and provide you with a solution? In the second case, that is, if the error message occurs even without TestComplete, I guess, you can contact the tested application's developers and notify them about the problem.
Please let us know if you need anymore assistance.
Thank you.
As far as I know, TestComplete 8.70 can hardly handle such an error message generated by Windows OS, and the behavior you describe (the event handler for unexpected windows does not close the window, the test freezes, and so on) is expected.
TestComplete 9.0 introduces a new crash and freeze diagnostics system and is able to track error messages generated by Windows OS. So, I guess, you can give TestComplete 9.0 a try and check if your unexpected error message is handled correctly.
Also, could you please specify if that unexpected error message occurs only when you run automated tests with TestComplete? Does it occur if you try to interact with your tested application manually without launching TestComplete?
In the first case, could you please contact our Support Team so they could investigate your problem and provide you with a solution? In the second case, that is, if the error message occurs even without TestComplete, I guess, you can contact the tested application's developers and notify them about the problem.
Please let us know if you need anymore assistance.
Thank you.