Forum Discussion
- shankar_rCommunity Hero
You can create support ticket here https://support.smartbear.com/message/?prod=TestComplete for analyzing dump file.
- tristaanogreEsteemed Contributor
What code are you executing at the point of the crash? Additionally, you might want to examine the code leading up to it as well.
I will say that I've experienced something much the same and, after a support ticket and some back and forth, they provided me with a patch that appears to fix the issue. So, definitely, open up a support ticket, send them the crash dump file, include your script code unit, perhaps, that is executing at the time of the crash or at least some sort of similar mock up.
- Dan1Occasional Contributor
Have you been able to find a solution to this issue. We are experiencing problems with ie11 crashing as well.
Thanks,
Dan.- tristaanogreEsteemed Contributor
Dan1, as mentioned to Vallalarasu_P, open a support ticket at https://support.smartbear.com/message/?prod=TestComplete and request a patch for your problem. We put in a request for a similar problem and the patch we were provided with works well.