Forum Discussion

mbarbworldtrips's avatar
mbarbworldtrips
Contributor
4 years ago

Unable to perform the action because the button '$49.17 Select' is disabled

Adding and processing a keyword test. The software provides the ability for the user to change a value that helps calculate the value in the box.

Initial box presented contains $49.17 based on Maximum Coverage of 50,000 and Deductible of 250.

User keeps Maximum Coverage at 50,000 and changes the deductible to 0.

Updated Box now reads $69.30 based on  Maximum Coverage of 50,000 and Deductible of 0.

When in playback mode, I am receiving an error with the message 'Unable to perform the action because the button '$49.17 Select' is disabled'.

What can I do to get the system to recognize the new box amount?

Environment: TestComplete in an RDP session through a corporate VPN. 

 

Desktop Testing
  • mbarbworldtrips's avatar
    mbarbworldtrips
    3 years ago

    Unable to get help from developer at this time. I went back to simplicity and began inserting delays  in different places. It is now working.

  • Marsha_R's avatar
    Marsha_R
    Moderator
    4 years ago

    You need to find a way to identify the initial box object without having the amount in there.  "$49.17 Select" isn't there any more when you try to look at the updated box so it is failing.

     

    If you can show us the object spy contents for the button initially and after you've updated it, then we can help you find another way to look at the object.

    • mbarbworldtrips's avatar
      mbarbworldtrips
      Contributor
      4 years ago

      Thanks Marsha_R!

      This is from inspecting the image in the product. If I need to look for something different than this let me know. I can ask the dev team.

       

      Here is before:

      and after:

      TestComplete captures it as:

       

       

       

    • mbarbworldtrips's avatar
      mbarbworldtrips
      Contributor
      4 years ago

      Marsh_R - this may be more of what you were looking for...

      Before...

      After...

       

       

      • Marsha_R's avatar
        Marsha_R
        Moderator
        4 years ago

        Is that going to be the only Select button available at this point in the test?