Hi Paulson,
Have you tried using File checkpoints?
These checkpoints let you compare the contents of two files of the same format. So, you need to create one file of each format (.doc, .csv, and so on) and populate the files with the expected data (they will be treated as the baseline copies during the file comparison). Then, TestComplete will compare new files (generated by Crystal Reports) with the stored baseline copy every time you run the test and will provide you with results of the comparison.
Does this help?
