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ahmed_daniel's avatar
ahmed_daniel
Occasional Contributor
9 years ago

Unable to access buttons on Backstage Ribbon for Codejock 16.4

Hi,   I have an application that uses codejock 16.4 and it has a backstage ribbon similar to how office 2013 has it (File menu button in MS word). And for some reason the objects on the backstage r...
  • ahmed_daniel's avatar
    ahmed_daniel
    9 years ago

    This is the solution I got from customer care.

     

    "They investigated the issue and suppose that the behaviour you described is absolutely normal. The thing is that, though the 'File' tab's buttons are present in the Object Browser tree, they're invisible, that is, they cannot be clicked. This is related to the window composition, which we cannot affect, it is the way the application's GUI is build.

    So, TestComplete uses the only possible way - records the button click by its coordinates. I understand why you find this not quite convenient, but the buttons do not change their coordinates even when you resize the main window. So, the way the button click is recorded can be considered reliable enough for using in tests."

     

    Hope it helps others having similar issue.

ahmed_daniel's avatar
ahmed_daniel
Occasional Contributor

Hi Tanya,

 

I'm sorry about forgetting the dlls. I have attached them here. Could you please paste them in the same folder as sample and try it.

 

Thanks for the help.

 

Daniel

ahmed_daniel's avatar
ahmed_daniel
Occasional Contributor
9 years ago

Hi Tanya,

 

I read the link material you sent but that didn't help. I have updated TC to latest version 11.30.2298.7 that didn't help as well.

 

In my object browser I can see the button object which I want to click (NameMapping.Sys.Process("RibbonSample").Window("XTPMainFrame", "Untitled - Codejock Ribbon Sample", 1).Window("XTPDockBar", "xtpBarTop", 1).ToolBar("The Ribbon").MenuButton("FILE").ToolBar(0).Button("Save")) but its properties shown are somehow wrong as it is visible on screen but object browser says "visible = false". 

 

Could it be TestComplete cannot recognize this kind of objects? Or if there is any thing missing on my part?

 

Again Thanks for the help.

 

Regards,

Daniel

 

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi Daniel,

     

    I suppose that resolving your question can require some time. Could you please submit it to our Customer Care Team along with a sample app? They will assist you.

    • ahmed_daniel's avatar
      ahmed_daniel
      Occasional Contributor
      9 years ago

      Thanks for your help Tanya, I have submitted the question to customer care and am waiting for their reply on it.

       

      Regards,

      Daniel

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        9 years ago

        Thanks, Daniel. Please share a solution with us then.