Forum Discussion

Saira16's avatar
Saira16
Occasional Contributor
5 years ago

Till which version of testcomplete does smartbear support?

Does smartbear support even very old version of test complete/execute application? Or if it supports only till a version, which version is it?
Thanks in advance
  • hkim5's avatar
    hkim5
    5 years ago

    Best practice would be to use the same version of TestComplete as TestExecute. But as far as "supporting" a very old version would go, I am assuming that it is because your organization is no longer opting to pay for the maintenance fee, so you are no longer receiving the upgrades or the support. In which case, if you wanted "support" you could always file for a support ticket, but you won't be getting the "support" in the sense that you have a dedicated account manager and access to smartbear's internal personnel. 

  • hkim5's avatar
    hkim5
    Staff
    5 years ago

    Best practice would be to use the same version of TestComplete as TestExecute. But as far as "supporting" a very old version would go, I am assuming that it is because your organization is no longer opting to pay for the maintenance fee, so you are no longer receiving the upgrades or the support. In which case, if you wanted "support" you could always file for a support ticket, but you won't be getting the "support" in the sense that you have a dedicated account manager and access to smartbear's internal personnel.