Forum Discussion

Occasional Contributor

4 years ago

The object "PopupRoot" does not exist.

Hi All Automation tests in TestComplete are failing with " The object "PopupRoot" does not exist. while testing desktop application. same project when executed in another PC, tests are passin...

Keyword Tests

Name Mapping

Marsha_R
4 years ago
Frequently there is a difference between PCs in how the application under test is being loaded or the pages are displayed or other timing issues. I suggest using a Wait function to look for your object to actually exist before you perform any actions on it. Put this right before the line that gives you the "does not exist" error.

https://support.smartbear.com/testcomplete/docs/app-objects/common-tasks/waiting-process-or-window-activation.html

Marsha_R

Moderator

Frequently there is a difference between PCs in how the application under test is being loaded or the pages are displayed or other timing issues. I suggest using a Wait function to look for your object to actually exist before you perform any actions on it. Put this right before the line that gives you the "does not exist" error.

https://support.smartbear.com/testcomplete/docs/app-objects/common-tasks/waiting-process-or-window-activation.html

nagavineela

Occasional Contributor

4 years ago

Thank you.

When i run the test on the station/PC the test is passing.

Failing with Popuproot when i trigger and disconnect the PC/station.

Issue observed in the above scenario only.

the same test is passing on the other PC's whichever way i execute.

Please help

Marsha_R
Moderator
4 years ago
My suggestion is the same. Add a check for object exists before the line that fails. Perhaps when you disconnect and reconnect then the object is not loading fast enough for TestComplete to see it. You need to have TestComplete wait until it sees the the object and then continue. Using the Wait will do that for you.

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The object "PopupRoot" does not exist.

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