Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
7 years ago

TestExecute upgrade 12.6 from 12.5

We are having some issues With TestExecute Upgrade from 12.5 to 12.6

During the upgrade process we go the following errors

 

1. Sentinel Runtime Installer failed with Code 131908. After pressing OK it continues to upgrade and then another error come up 

Sentinel Runtime Environment Installer failed with the following error could not start a device 

 

After pressing OK it continue with the process and then in the end we got the following error 

Cannot connect to the sentinel LDK Licnese manager service on your computer 

 

Attaching the screenshots.

 

Thanks

NG

 

  • nisgupta's avatar
    nisgupta
    Valued Contributor
    7 years ago

    TestExecute Upgrade has some issues when upgrading from 12.5. to 12.6

     

    The best option is to uninstall the 12.5. Install the brand new version of 12.6 

     

    Even after installing the TestEcecute sentinel license server do not get started , in my case I need to reboot the machine 

     

    After that things work fine. 

     

    But I am surprise why they have not posted the workaround for these issues 

     

    Thanks

    NG