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praveenpal's avatar
praveenpal
New Contributor
19 days ago

TestExecute not able to launch Edge & Chrome browser

Currently we are using TestComplete & Test Execute15.69 Version, all of sudden many users started  seeing error "unable to find the object sys.Browser("*")". for some reason, i see Test Complete is not able to launch the browser (both edge & Chrome). Only change i see is browser update, both Edge and Chrome is upgraded to 131. 

Smartbear Extension version is 15.0.5.

I created ticket with Smartbear and support team suggested to disable below option which i tried and it worked for Test Complete. However same option i disabled on Test Execute it is still did not work. 

Tools--> Options --> Engines ->> General, uncheck "Enable support of window store application" and restart the TestComplete and your Computer.

any one faced similar issue ?

web testing
  • rraghvani's avatar
    rraghvani
    Champion Level 3
    18 days ago

    It looks like you are using SessionCreator? Are all parameters correct in your PowerShell script? Since you are launching a browser, do you have an active session, so that TestComplete or TestExecute can interact with the browser?

    I have seen, in various minor versions of TestComplete, where Sys.Browser("*") would not work due to a particular version of Chromium browser stopping TC from working

    • praveenpal's avatar
      praveenpal
      New Contributor
      18 days ago

      i tried running Test Execute directly without using session creator, i get the same error. Powershell script has all parameters and these where working fine and now for some reason we started seeing browser issue. i suspect something to do with chromium browser. 

  • Hassan_Ballan's avatar
    Hassan_Ballan
    Frequent Contributor
    18 days ago

    My browser SmartBear Test Extension Version is 15.0.6, try to update the browser Extension and uninstall/reinstall the Extension.

    As the error is "unable to find the object sys.Browser("*")" and if the browser is actually running, it hints that the tool is not able to interact with that browser using the extension.

    Check the Description notes in https://support.smartbear.com/testcomplete/docs/reference/test-objects/members/sys/browser-method-sys-object.html