TestCompleteService9 gets 99% of CPU
Hi all, I am working with TestComplete9 with the license server in a virtualized computer and from time to time, TestCompleteService9.exe process gets 99% of CPU and it blocks this computer. I...
Forum Discussion
Hi Raul,
You can try collecting additional information in the following way:
1. When TestComplete 9 Service gets the most of CPU, wait for about five minutes and run WinDbg ("C:\Program Files\Debugging Tools for Windows\windbg.exe").
2. Attach WinDbg to TestComplete 9 Service's process (File | Attach to a Process | TestCompleteService9.exe). In the Attach to Process dialog, check the Noninvasive check box.
3. Type the following command in the Command window:
.dump /m "C:\TCServiceDump.dmp"
and press Enter.
4. Wait for one minute and repeat step 3 to save another dump file with a different name.
5. Repeat step 4 two more times.
6. Send us all of the dump files created in the above steps.
Unfortunately, without getting memory dumps from you, we cannot predict what is the reason for the problem.
No, the TestComplete 9 service is not required for running TC and loading a project.
You can try collecting additional information in the following way:
1. When TestComplete 9 Service gets the most of CPU, wait for about five minutes and run WinDbg ("C:\Program Files\Debugging Tools for Windows\windbg.exe").
2. Attach WinDbg to TestComplete 9 Service's process (File | Attach to a Process | TestCompleteService9.exe). In the Attach to Process dialog, check the Noninvasive check box.
3. Type the following command in the Command window:
.dump /m "C:\TCServiceDump.dmp"
and press Enter.
4. Wait for one minute and repeat step 3 to save another dump file with a different name.
5. Repeat step 4 two more times.
6. Send us all of the dump files created in the above steps.
Could it happen because an internal TestComplete service procedure? Or could it be because the domain processes perform some kind of checking or ...?
Unfortunately, without getting memory dumps from you, we cannot predict what is the reason for the problem.
Is this service needed once you have openede Testcomplete and load yiour project?
No, the TestComplete 9 service is not required for running TC and loading a project.
