Forum Discussion

JamesP's avatar
JamesP
Occasional Contributor
5 years ago

TestComplete 14.61.294 install fails on Windows 7

Hello,   we are getting a "Fatal error data is corrupted" install error on all our machines (windows 7 and 10) when we try and install 14.61.294.   Is anyone getting the same? If you have succes...
msalvador's avatar
msalvador
Frequent Contributor
5 years ago

I have the same problem, during install fails, but it is possible to run it.

There is a huge problem, is not possible to run test or run routines.

Anyone expirencied, please give us a solution.

  • JamesP's avatar
    JamesP
    Occasional Contributor
    5 years ago

    Hi,

    Thanks for your reply. We are seeing a different problem here as the install doesn't even start and so it hasn't touched the existing installation. This still works fine.

     

    Try running the install file for the previous version (maybe still in your download folder?).

    • msalvador's avatar
      msalvador
      Frequent Contributor
      5 years ago

      Where I can found testcomplete 14.6 download

      • Marsha_R's avatar
        Marsha_R
        Moderator
        5 years ago

        msalvador  JamesP 

         

        1) Always always always make a backup of your whole TestComplete folder before you upgrade.  This keeps you from getting stuck if you can't get through the upgrade for any reason.  

         

        2) These are issues that need Support's attention.  You should contact them directly here:

        https://support.smartbear.com/message/?prod=TestComplete