I have the same issue. While scripting, at random (~2 minute) intervals my scripting pane loses focus and what I have typed gets lost.
It is not limited to the scripting window. Any object that has focus (e.g. the log-in to this thread) loses focus.
I am also using dual monitors.
TC 10.60.3387.7
Is anyone at SmartBear going to reply to this topic with a fix?
No matter what has focus (Excel or TC Script Editor) loses focus and any key presses are lost. After a second the object may be given focus again or you may need to click (the TC script editor) to regain focus. It is very frustrating.
I think that it may be caused by wermgr.exe which pops up frequently in the task manager. To test this open Excel while TextComplete is open. Also open the task manager and sort processes by CPU. Give a cell in Excel focus. When the cell loses focus inspect the Task Manager - wermgr.exe has just popped to the top of the list.
wermgr.exe is a Windows System Process but this issue does not occur if TestComplete is not running.
Hi MulgraveTester,
I think you and I might be having slightly different issues. I only lose focus from TestComplete 10 when the code completion window is used, but not at the random intervals like you are experiencing. I haven't experienced a loss of focus with browser windows or Excel like you have.
I recreated my issue and watched the task manager, and I never see a wermgr.exe process appear. The only thing of note is the TestComplete.exe process is given a little CPU after the code complete, otherwise most of the CPU remains in the System Idle Process.
I'm currently working around my issue by turning off the Code Completion "Auto Pop-Up" and rarely use the Code Completion at this point, but that might not be a viable workaround for you based on the symptoms you're experiencing.
Sorry nwyatt for highjacking your thread. My issue was caused by something unrelated to TestComplete. I have a similar system to you and have not seen your issue.
StaffPlease open a support case. There may be patch which pertains to this problem but I am not certain.
I have a dual-monitor set up. Tried playing around with TC and Excel, and watching the task manager, but did not see your issue.
That the Windows Error Reporting Manager keeps appearing suggests that there is some error occurring. Do you see any pertinent entries in your Windows event logs?
The Error Reporting Manager can automatically send reports to Microsoft. In the Action Center (Control Panel | Action Center) you can view archived messages. Anything there that might be related?
Thank you Joseph. And I must apologise. The fault was with something unrelated to TestComplete. It was only because I was working with TestComplete that the symptoms of the fault were being seen. Please disregard my previous posts.
