Test Execution Summary is null
Anyone knows how to fix this issue? Test Execution Summary is showing null and 0 tests after I execute scripts from the Execution Plan.
But when I export the logs, it is showing properly.
Forum Discussion
Received an email from the support that the issue at the Test Execution Summary with dark theme is resolved with version 15.69.
Just update Testcomplete to version 15.69.77.7 x64. The counts are now available again with black theme. With light theme it is also still working here. ;-)
We raised a ticket and had to roll back to an older version and as tsand mentioned is related to the dark theme. Rolling back is a major hassle as it means uninstalling as installing an older version isnt allowed. That means backing up settings, templates, dockings etc. Not everything gets backed up which is annoying.
I have the same issue on Version 15.68.8.7 x64.
Just created a ticket and got quick response from the support team. It is the dark theme causing the issue. Switching to the light mode and the test execution summary is showing the correct counts. Just tested it and it works at my side.
As temporary workaround they mentioned to downgrade to 15.67 what I just did and waiting for the fix.
Same here. Do you guys actually test stuff before releasing. Ironic a QA product is having so many issues. Was OK until about 3 years ago but now its becoming too unstable with critical issues and we are looking at other products. Also noted this issue a few days old and has not been fixed. I have logged a ticket but thats another 2-3 days of delay. Its so frequent it is impacting our testing operations and new test coverage.
I tend to agree. This and when they broke working with WPF controls a couple of months ago are major failures in quality control.
The overseas support is also an issue. There is always an overnight delay when getting responses back and forth with them. It's disappointing for a product at this price point.
I just updated TC to 15.68.8.7 and I got the same issue now. The Test Execution Summary is empty after the update - even for pre-update test execution that previously displayed the results properly. This definitely looks like a TC bug.
I just downgraded back to TC 15.61.48.7 and the execution summary is displayed properly again for all executions. Definitely waiting for a fix here instead of creating a new project which is pretty inconvenient.
I suggest you create a new project with one function, to test if there's any logs being generated. If the issue still persists then I suggest you open a ticket via https://support.smartbear.com/testcomplete/message/
thanks for replying. Yes, it's working for new projects. Is there a way this can be fixed for the current project that I have? I don't want to start a new project and move everything over, as my current project is big and very tedious to move over.
I'm not sure if your configuration files are corrupted. You could create a new project, and then add all your existing files to that new project, but you may have to create the execution plan again.
Or you could investigate to see which files have been corrupted, as the project files are XML based.
