Forum Discussion
nick_hutchings
15 years agoNew Contributor
Hi,
Further to the above - I have managed to restore the machine to the point before the install, so it's possible to keep trying it.
On one attempt Windows restarted but I could log back on and inspect the install. It had failed to install the Licence Manager correctly. I ran the executable to do this (in the "Aladdin" folder) and sure enough, that then sent the machine into the cycle of rebooting as before.
Is the Licence Manager a piece of SmartBear software, or is it developed by someone else (if so I'll go off and check their support too)?
Thanks again,
Nick
Further to the above - I have managed to restore the machine to the point before the install, so it's possible to keep trying it.
On one attempt Windows restarted but I could log back on and inspect the install. It had failed to install the Licence Manager correctly. I ran the executable to do this (in the "Aladdin" folder) and sure enough, that then sent the machine into the cycle of rebooting as before.
Is the Licence Manager a piece of SmartBear software, or is it developed by someone else (if so I'll go off and check their support too)?
Thanks again,
Nick