Test Complete(7.5) gets hanged while debugging

Hello Ammeet,

Thank you for the provided information. Unfortunately, this information doesn't seem to be enough for us to analyze the problem.

Please follow the instructions below to help us collect more information on the problem:

1. Download the Debugging Tools for Windows 32-bit version or Debugging Tools for Windows 64-bit version and install it.

2. When TestComplete hangs, open the "Start | Run" dialog and execute the following command:

"C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\TCDump1.dmp;q" 

This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.

3. Create a memory dump for your tested application as well:

"C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestedApp_Name -Q -pd -c ".dump /m C:\AppDump1.dmp;q"

Change TestedApp_Name to the actual name of your tested application's process. You can see it in Task Manager.

4. Repeat steps 2-3 twice again to save another set of dump files with different file names.

6. Submit a request via our Contact Support Form and attach the resulting files to your request.

Thanks in advance.