Forum Discussion

hmacpherson's avatar
hmacpherson
Occasional Contributor
10 years ago

Test Complete Freezes, Crashes, Degugger Freezes

Test Complete has been freezing on me fairly regularly since the last update. The tests that I have run successfully now stop functioning. Often, I get the message saying TestComplete can't find the object. This often requires that I exit TestComplete, close the browser (IE11) and reopen. If that doesn't work, I have to reboot and then the tests run fine.

 

Today it got worse. After several reboots it now just freezes during the first attempt of playback. Sometimes that makes it crash. I tried to use the diagnostic tools and they crashed (see the screen capture). 

 

Anyone else?

 

 

 

  • william_roe's avatar
    william_roe
    Super Contributor
    10 years ago
    hmacpherson wrote:

    Test Complete has been freezing on me fairly regularly since the last update. The tests that I have run successfully now stop functioning. Often, I get the message saying TestComplete can't find the object. This often requires that I exit TestComplete, close the browser (IE11) and reopen. If that doesn't work, I have to reboot and then the tests run fine.

     

    Today it got worse. After several reboots it now just freezes during the first attempt of playback. Sometimes that makes it crash. I tried to use the diagnostic tools and they crashed (see the screen capture). 

     

    Anyone else?

     

     

    There have been so many problems with 11.30 we have gone back to 11.20. We struggled getting one machine back to 11.20 but all machines and there now. Problems went away.

    • hmacpherson's avatar
      hmacpherson
      Occasional Contributor
      10 years ago

      That is really bad news. Two of my co-workers are complaining about the same thing. I normally report these issues using the automatic crash report tool but it is broken. 

       

      Grrrrrrrrrrrrrrr. 

       

      Guess I'll have to suck it up and do some manual QA for SmartBear ;-)