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Iso_Yura's avatar
Iso_Yura
Contributor
3 years ago

Test Complete doesn't record actions on File Explorer

Hi,

I'm using 15.31 version as any newer versions doesn't work with our desktop app. 

Here I'm having issues with recording test where I need to run File Explorer, insert a folder path, hit Enter on keyboard then close it.

My steps are:

1. Click on File Explorer

2. Paste folder path

3. Hit Enter key

4. Close File explorer

After I stop recording there are no steps recorded, keyword test is blank.

 

Not sure what happened but like 3 months ago I recorded similar test, and it didn't have this issue. 

 

 

 

Desktop Testing
Keyword Tests
Test Creation

5 Replies

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  • Marsha_R's avatar
    Marsha_R
    Icon for Champion Level 3 rankChampion Level 3
    3 years ago

    Are you using the same computer that you were when you recorded before?

    • Iso_Yura's avatar
      Iso_Yura
      Contributor
      3 years ago

      No, it's a different virtual machine, but they should have all settings and all software the same.  

  • Iso_Yura's avatar
    Iso_Yura
    Contributor
    3 years ago

    My local machine has last TC version 15.44 and it works. 

    Are there any settings which can cause this behavior that I should check?

  • rraghvani's avatar
    rraghvani
    Icon for Champion Level 3 rankChampion Level 3
    3 years ago

    A similar issue posted here I am unable to spy objects. Most likely the UI Objects are rendered different via remote desktop, which TC is unable to identify using Object Spy. However, you should be able to run the scripts without any issues on the remote desktop machine.