Forum Discussion
TanyaYatskovska
12 years agoSmartBear Alumni (Retired)
Hi Alex and Anjana,
As far as I understand, you are using different types of application (.NET in Alex's case and Web in Anjana's case). So, the source of the problem may be different. Could you please follow the steps below to help our Support team investigate the issue?
1. Run the Report Generator tool:
<TestComplete 9>\Bin\ReportGenerator.exe
2. Select the 'Launch/attach to TestComplete' option, and the tool will attach to the TestComplete process.
3. Run another instance of the Report Generator tool.
4. Select the 'Track application launch' option, specify the executable name of your app and click Next. The Report Generator tool will wait until the tested app is launched, and then will track all events in it.
5. Reproduce the problem.
6. Click the 'Generate...' button in both instances of the Report Generator tool and save reports to a local folder.
7. Send both reports to our TestComplete Support team.
Thanks in advance.
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