Hi Magda,
Most probably, it means that the items are not present as individual controls and are drawn inside the control's window instead. However, please note that TestComplete provides special support for many popular controls (see the "Supported Controls" help topic (
http://www.automatedqa.com/support/viewarticle/11504/) for more information). If the control you are using is not specially supported by TestComplete but is derived from one of the supported controls, you can use the Object Mapping feature to make TestComplete treat the control as a supported one (see the "Object Mapping" help topic (
http://www.automatedqa.com/support/viewarticle/11156/) for more information). If this suggestion does not help either, please compile the tested application as Open with debug information (see the "Open Applications - Overview" and "Debug Info Agent" help topics for more information) and try working with the toolbar by using its native methods and properties.
