TC 8.7 Out Of Memory issue

Hi,

To help us investigate the problem, please contact our Support Team and send them the following information:

1. The TestComplete project you are using.

2. The application under test.

3. Dump files generated when the error occurs. To generate the dumps, follow the steps below:

1) Download the Debugging Tools for Windows package from:

http://msdl.microsoft.com/download/symbols/debuggers/dbg_x86_6.11.1.404.msi

and install it.

2) When TestComplete hangs, open the "Start | Run..." dialog and execute the following command:

"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\TCDump1.dmp;q"

This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\TCDump1.dmp" dump file. After the dump is written, WinDbg will be closed.

3) If your tested application is still running (check this via Task Manager), generate a memory dump for its process as well:

"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn APPLICATION_PROCESS -Q -pd -c ".dump /m C:\AppDump1.dmp;q"

(change APPLICATION_PROCESS to the actual name of the tested application's process that you can see in Task Manager)

4) Wait for two minutes.

5) Repeat steps 2-4 twice more (but correct the dump file names in the command lines).

6) Send us all of the generated dump files.

Thanks in advance.