Forum Discussion

VasaviShekkari's avatar
VasaviShekkari
New Contributor
7 years ago

Sentinel LDK License Manager issues after upgrading TestComplete Version to 12.60

Hi Team,   Recently I have updated the TestComplete version to 12.60.  And after updating when i try to launch TestComplete its throwing an error "Cannot connect to Sentinel LDK License Manager"....
  • AlexKaras's avatar
    AlexKaras
    7 years ago

    Hi,

     

    Then you need to uninstall TestComplete (do not deactivate the license if prompted) and install it a-new.

     

VasaviShekkari's avatar
VasaviShekkari
New Contributor

Hi,

 

I tried to start 'Sentinel LDK Manager', It throws the following error.

 

Thanks,

Vasavi.

AlexKaras's avatar
AlexKaras
Champion Level 3
7 years ago

Hi,

 

Then you need to uninstall TestComplete (do not deactivate the license if prompted) and install it a-new.

 

  • VasaviShekkari's avatar
    VasaviShekkari
    New Contributor
    7 years ago

    Hi,

     

    Thanks, for helping. Uninstalling and re installing Testcomplete worked.

     

    Regards

    Vasavi.