Forum Discussion
TanyaYatskovska
Alumni
14 years agoHi Vincent,
Vajindar's right. Contact our Support team. To help them investigate the problem, please follow the steps below:
1. When the problem occurs, run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
2. Select the "Launch/attach to TestComplete" option.
3. Click the "Generate memory dump" button in the Report Generator tool three times with a 5-second delay between the clicks.
4. Click the "Generate..." button and specify the destination folder. The tool will create a ZIP archive with the report files inside.
5. Submit the report along with a description of the problem to us.