Forum Discussion

Contributor

6 years ago

TestComplete 14.10.1042.7 and Windows 10 performance

Hello, The performance of certain operations is "extremely" slow when using TestComplete or if TestComplete is opened. Example: 1. Open TC 2. Open tested application 3. Perform an operation ...

Icon for Champion Level 3 rank

Champion Level 3

6 years ago

Check the Windows Updates section here. There are some Win 10 performance issues listed:

https://support.smartbear.com/testcomplete/docs/general-info/configuring/windows-specifics.html

Contributor

6 years ago

I gave that a try and it didn't improve the performance.

-Kim

Marsha_R
Champion Level 3
6 years ago
I suggest that you contact Support directly with your question. Here's the link:

https://support.smartbear.com/message/?prod=TestComplete
tristaanogre
Esteemed Contributor
6 years ago
One of the big things to change is under Tools | Options | Engines | General -> Turn off the option for Windows Store Applications and restart TestComplete. That might help.
- kimmatsumoto
  Contributor
  6 years ago
  Hi Robert,
  
  Thanks for the suggestion. I already unchecked that option.
  
  I'm also running TestComplete as admin.
  
  Thanks,
  
  Kim
  - TanyaYatskovska
    Alumni
    6 years ago
    Hi kimmatsumoto,
    
    It's worth checking the PC's system requirements:
    
    https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html
    
    Also, please follow the steps listed in the following article to enhance TestComplete performance:
    
    https://support.smartbear.com/testcomplete/docs/working-with/best-practices/performance-tips.html
    
    If none of the suggestions help, please contact the Support Team by using the link Marsha provided - they will need to look at the issue deeper.