Forum Discussion

marcussilva's avatar
marcussilva
New Contributor
1 month ago

Portal my.smartbear.com error time-out

Hello team, We are migrating the floating licenses from one server to another, but there are failures during activation. Also, when trying to access the portal my.smartbear.com, we are getting the a...
Debugging
marcussilva's avatar
marcussilva
New Contributor
30 days ago

Hello,

I tried several times, but the portal is very intermittent for me. When I enter the access credentials, the page keeps loading for a long time and then gives a 500 error or a page not found error

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
28 days ago

Get in contact with your SmartBear Sales Representative as opposed to Support, and they will be able to see and resolve your issue fairly quickly.

There has been a number of issues relating to reauthentication in PKCE, since they released the latest version of TestComplete.