Update: I added a 2nd delay and it seems to satisfy the pop up validation. Added the first one after the intial login which generates the pop up and then the second one after the user clicks the accept terms button. Thank you all for your help! It is much appreciated !1
"Once accepted, that pop up goes away and should not be seen again."
Rather than teaching TestComplete to ignore this, it sounds to me like you should be reporting a bug on the pop-up. Try stepping through your test one line at a time and see if you can trigger the pop-up where you don't expect it.
Once clicked to accept, it sends an api to our backend to verify the user accepted. So it appears test complete is not getting the validation from the backend. This only happens when replaying the tests.
TC is probably moving too fast to get the validation from the backend. You can step through it and try to figure out where the extra pop-up is happening, then put a delay before that step to see if that fixes it. Once you've found the right spot, then best practice is to use a Wait function rather than a delay to accommodate the timing.
I did set a 5000 mil delay when a new page opens. It seems to happen when navigating to a new pages. And if I add the step to click the accept button and it doesn't appear, the test fails.
