Forum Discussion
Hello Somi,
Could you please check whether the same issue with your problematic control occurs if you try to perform any actions over it without running TestComplete?
Also, we would appreciate it if you followed the steps below to help us get some information on what is happening in your application when the issue occurs:
1. Download and install a free trial version of AQtime, which is our profiling tool, from our web site:
http://smartbear.com/products/qa-tools/application-performance-profiling/free-aqtime-pro-trial.
2. Start AQtime.
3. Select File | New Project from AQtime's main menu.
4. Select Project | Add Module from AQtime's main menu. The Open File dialog will appear.
5. In the Open File dialog, select the executable of your tested application and click Open.
6. Select the Tracing | Exception Trace Profiler item from the combo box in AQtime's toolbar.
7. Select Options | Options from AQtime's main menu. The Options dialog will appear.
8. Set the Profiling Time | Event View | General | Exceptions | Depth shown setting to 100 and click Ok.
9. Click the Run toolbar button (the green arrow) or press F5 to start the profiling.
10. AQtime will start your application and trace all the exceptions that will occur in it.
11. Start TestComplete and reproduce the problem.
12. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select Save All from the context menu.
13. Save the panel's contents to an HTML file and send it to our Support Team via this Contact Support Web Form.
Thanks in advance.