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Alefi1's avatar
Alefi1
New Contributor
4 years ago

Object or button not detected

Hi Team,

 

Could you tell me,  how can I make test complete detect a click within a dropdown, it is not detecting it and when I want to take evidence it takes the complete frame inside the screen, I already tried with the image based action option and with the record low option- level procedure (screen coordinates), without result, it marks me as that the image was not found, do i have another options that can use to fix this,  is a recurrent issue 😞

 

 

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  • sonya_m's avatar
    sonya_m
    4 years ago

    Thanks everyone for participating in this thread!

     

    Alefi1 If none of the suggestions from the community helped I would advise contacting support as this might require a deeper investigation! Thank you!

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    4 years ago

    Hi,

     

    > how can I make test complete detect a click within a dropdown

    What type of detection you are talking about? Could you clarify please?

    Can the dropdown be identified by the Object Spy / Object Browser?

    What is recorded if you record the click?

    What type of the tested application you are working with? (Desktop, Web, .Net, ...)

     

    >  I want to take evidence it takes the complete frame inside the screen

    What evidence you are talking about? Screenshot of control / dropdown or something else?

     

     

    • Alefi1's avatar
      Alefi1
      New Contributor
      4 years ago

      Hi Alex,

      I´m sorry for the delay in my Answer,  sure i can provide more information ad clarify.

       

      how can I make test complete detect a click within a dropdown What type of detection you are talking about? Could you clarify please?

      I´m trying to select one option from any dropdown within my test platform, for example:

       

      I need to select within the Add drop down, the add product option

      When I run the recorded steps it does not detect the Add product option and it does not click on this specific option and it marks an error that I could not find this option.

       

      Can the dropdown be identified by the Object Spy / Object Browser?

      When i select the Object Spy option:

       select the entire screen and not the option I require

       

      If I select Point and press the shortcut option, select the entire screen and not the option I require.

       

      What type of the tested application you are working with? (Desktop, Web, .Net, ...) 

      I´m Working with Desktop,  and with Chrome.

       

      I want to take evidence it takes the complete frame inside the screen What evidence you are talking about? Screenshot of control / dropdown or something else?

      dropdown, buttons, names, actions, specific sections.

       

      Hope this clarifies a bit more what I'm trying to do.

       

      Thanks

       

      • anupamchampati's avatar
        anupamchampati
        Frequent Contributor
        4 years ago

        For doing object spy on the dropdown use Point and press the shortcut option in the Object spy window and provide the object properties information.

         

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      4 years ago

      Alex, thank you for your reply!

       

      Hi Alefi1, looks like the Community needs more info from you, could you provide it? 

      In case if you managed to solve it already, please provide your solution here.