Not able to check the properties of a pop up window

Is the pop-up from your application or is it coming from TestComplete?  What's the text in it?  Is there a way you can capture a screen shot?  Is this an expected pop-up or something that is coming from something else in your environment?



Without a lot of details, there's not a lot of help that we can give.  TestComplete does have a built in feature to handle unexpected windows.  So, if this is unexpected window, TestComplete can be configured to automatically attempt a close, click on the default button, etc.