The SmartBear tech has seen a few customers with this similar issue now and agrees this is likely a bug. They have escalated to the dev team and recommended I downgrade back to 15.71 until they can fix the issue.
Champion Level 3Was it working before upgrading TC?
I don't understand what actions you are performing, and I don't understand this statement "In this image, the green item fails when by the pink item, but works when I moved it above the IF. Now the pink one fails."
Yes, it works fine in 15.71, but in 15.72 and 15.73 it fails. If I downgrade back to 15.71 the test works fine again.
It is hard to describe I guess, but you see the If Object line in the screenshot? It is looking to see if an item exists on the screen. In this case it does not.
When that If returns false, the very next step following the If statement will throw a name mapping failure message.
The name mapping itself is fine. If I disable that If statement, the test will complete fine. If I move the item that failed above the If statement, it will complete that step, but will now fail on the next step that is following the If statement.
If I put a debugging pause on the step immediately following the If, then when the test pauses I right click on that step and choose "Highlight on screen" it will highlight and when I hit continue the test will complete fine. If I pause, but do not highlight the item, when I hit continue, the test will still fail like it does without the debugging pause.
Hope that helps you understand what is happening.
Champion Level 3If you add debug to pause immediately after the If statement, do not "Highlight on screen" but "Refresh", and continue. Will the test complete fine?
If it does, as a workaround you can add https://support.smartbear.com/testcomplete/docs/reference/test-objects/members/common-for-all/refreshmappinginfo-method.html
Thanks for the suggestion.
I don't know how to refresh during debugging, so I could not test that.
I did add a RefreshMappingInfo for the item that follows the If statement. That does work, but it does still struggle a bit. It does the "Preparing an object recognition hint." stuff and scrolls up and down the webpage looking for the item for 10 seconds after doing the refresh. It does then move on successfully after that though.
So it could be a work around, but it is probably easier to just stay on 15.71 for now instead of needing to change a bunch of tests to add that line.
Champion Level 3Out of curiosity, if you increase the Delay timeout from 2000 to 10000 (10 seconds), will that work?
You need to ensure that FirstReportSubmit3 actually exists, before performing any actions. Also, your name mapping needs to be correctly defined for your object.
There's been a number of issues with TC v15.72, so it might not be relating to your keyword tests.
I added the 2 second delay to see if that would help. It does not. This is a page with a form to fill out. The steps in question are 10-steps into the form, so nothing is loading or changing on the page for at least 10 seconds before getting here.
The SmartBear tech has seen a few customers with this similar issue now and agrees this is likely a bug. They have escalated to the dev team and recommended I downgrade back to 15.71 until they can fix the issue.
