There's a solution to the same issue described here, https://community.smartbear.com/t5/TestComplete-Questions/Test-runner-exit-code-10-Unable-to-create-a-user-session/td-p/216129
More information, https://community.smartbear.com/t5/TestComplete-Questions/Test-runner-exit-code-10-Unable-to-create-a-user-session/td-p/210814
If neither of the above solutions help, then can you provide your Jenkins build log.
Thanks for the suggestions rraghvani unfortunately, none of them worked. I made all the changes the people in those posts made, but I am still getting the "-10 Unable to create a user session" error.
I wish Smartbear invested some money from the licenses and provided more clear and specific errors to the users.
