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lleppert's avatar
lleppert
Contributor
11 years ago

Log says Has Picture but no image in picture panel

Hello,   In my test properties, I have: Collect Test Visualizer Data During Test Run = Capture Images Only,  Post Image on Error = True and Store Last Events = 25.   In my test results, the Has...
lleppert's avatar
lleppert
Contributor
11 years ago

Anybody? Any help at all, or at least a response, would be appreciated..

 

EnergizerBunny's avatar
EnergizerBunny
Contributor
11 years ago

When we see the screen shot of the 'Polar bear in a snowstorm', we know that the console was not logged on.

You need to make sure that there is an active desktop. Sometimes when disconnectiong from a remote desktop session, you will get this 'white' screen. 

 

That's my best guess...

 

  • lleppert's avatar
    lleppert
    Contributor
    11 years ago
    EnergizerBunny wrote:

    When we see the screen shot of the 'Polar bear in a snowstorm', we know that the console was not logged on.

    You need to make sure that there is an active desktop. Sometimes when disconnectiong from a remote desktop session, you will get this 'white' screen. 

     

    That's my best guess...

     

    Thanks for your response, but I don't believe that is the issue. The very next step in the log where the error occured does have a screenshot, and the test would not have been able to get as far as it did without being logged on to the console. The tests are also run on a local machine, so not remote desktop sessions to worry about.