Forum Discussion

Occasional Contributor

2 years ago

Keys method takes a very long time in Test Complete 15.45

Hi,

I am trying to click a popup in a webapp which cannot be recognized by Test complete 15.45. Hence I turned to Obj.Keys("[Enter]") to click on the ok button in the popup. But the click takes almost 15secs to complete which is a huge time delay.

Any suggestions on alternate methods? or to make the delay shorter?

Thanks!

Desktop Testing

Name Mapping

Object Recognition

rraghvani
2 years ago
None that I can think of. You will have to wait for the next release/patch of TestComplete - saying that, Edge and Chrome would have updated their software by then, and the issue may occur again!

rraghvani
Champion Level 3
2 years ago
The popup you are referring to, is that an Alert dialog from the browser?
- AnitaLeslie
  Occasional Contributor
  2 years ago
  
  this is wat the popup looks like. So i use enter to click on "OK" button and it takes more than 10secs to click on this object.
rraghvani
Champion Level 3
2 years ago
The dialog doesn't give much indication as to what it belongs to. Assuming it belongs to the browser, like this example, https://www.w3schools.com/js/tryit.asp?filename=tryjs_confirm
Then it's a known issue. TestComplete struggles to identify that particular dialog on the latest browser version.
- AnitaLeslie
  Occasional Contributor
  2 years ago
  Yes it does. Sorry cudnt give a full screenshot. Its a bummer with such issues.
  
  Any suggestions on some alternatives instead of keys method?
rraghvani
Champion Level 3
2 years ago
None that I can think of. You will have to wait for the next release/patch of TestComplete - saying that, Edge and Chrome would have updated their software by then, and the issue may occur again!
- AnitaLeslie
  Occasional Contributor
  2 years ago
  Thanks rraghavni. Hoping for a solution for this drawback soon from smartbear.