Forum Discussion

srandall's avatar
srandall
Contributor
8 years ago

Is anyone having problems with password retaining when connecting to a database?

When I set up a data source, when I uncheck the 'Blank Password' box so I can provide a password, enter my password and check my connection, I can connect just fine. However, the box is re-checked on...
  • srandall's avatar
    srandall
    8 years ago

    For anyone else who has experienced this issue, SmartBear was finally able to help me resolve my issue.

     

    While you are setting up your database, select the 'All' tab and change 'Persist Security Info' to True.

     

    Changing this value will allow you to retain your selections:

AlexKaras's avatar
AlexKaras
Champion Level 3

Hi,

 

I would suggest to try to check 'Allow saving password' option as well. (I.e. both Empty and Allow options should be checked.)

Does this help?

srandall's avatar
srandall
Contributor
8 years ago

Unfortunately, I have tried that as well. I have a ticket in with SmartBear and have since Wednesday, but they aren't very responsive. ughhh......

  • srandall's avatar
    srandall
    Contributor
    8 years ago

    For anyone else who has experienced this issue, SmartBear was finally able to help me resolve my issue.

     

    While you are setting up your database, select the 'All' tab and change 'Persist Security Info' to True.

     

    Changing this value will allow you to retain your selections: