Forum Discussion

kitaitoa's avatar
kitaitoa
Contributor
3 years ago

IE's planned deprecation will not allow us to open mht files

TestComplete bug reports (.mht) are currently readable in Internet Explorer.
This is the default file format used by TestComplete.

Every time I view one of these reports in IE, it says that it will be removed in June and that it is recommended to use Edge. Only Edge doesn't open .mht files.

Will Smartbear have a function to update TestComplete to another identical format?

Although I have found other complex solutions to open mht files:
- Install the *file viewer 4* tool: https://www.microsoft.com/store/productId/9NMSDKXC9R3F
- Enable ie mode in Ms Edge:

I don't really agree with the solution proposed here: https://community.smartbear.com/t5/TestComplete-Questions/How-to-open-MHT-files-not-in-Internet-Explorer/m-p/220489#M60481

Indeed, in a azure devops pipeline, the report available to dowload is the mht file and we can't choose another format...

 

to complete my post, this doc speak about IE https://support.smartbear.com/testcomplete/docs/testing-with/log/viewing/in-web-browsers.html

 

thank you

Test Results
  • SBegley's avatar
    SBegley
    3 years ago

    Hi kitaitoa 

     

    I hope you are keeping well.

     

    In order for Edge to open MHT files you may need to configure the following;

     

    • Open Microsoft Edge on Windows 10.
    • Click the Settings and More (ellipsis) button on the top-right corner.
    • Select the Settings option.
    • Click on Default browser.
    • Under the “Internet Explorer compatibility” section, turn on the “Allow sites to be reloaded in Internet Explorer mode” toggle switch.
    • Click the Restart button.

    Please let me know if this resolves your query or if you have any additional questions.

     

    Thanks,

    Shane

  • SBegley's avatar
    SBegley
    Staff
    3 years ago

    Hi nisgupta,

     

    Yes this will work for those customers who do not have Internet Explorer. 

     

    The steps and settings changes are performed on Microsoft Edge. 

     

    Thanks,

    Shane

  • SBegley's avatar
    SBegley
    Staff
    3 years ago

    Hi kitaitoa 

     

    I hope you are keeping well.

     

    In order for Edge to open MHT files you may need to configure the following;

     

    • Open Microsoft Edge on Windows 10.
    • Click the Settings and More (ellipsis) button on the top-right corner.
    • Select the Settings option.
    • Click on Default browser.
    • Under the “Internet Explorer compatibility” section, turn on the “Allow sites to be reloaded in Internet Explorer mode” toggle switch.
    • Click the Restart button.

    Please let me know if this resolves your query or if you have any additional questions.

     

    Thanks,

    Shane

      • nisgupta's avatar
        nisgupta
        Valued Contributor
        3 years ago

        SBegley 

        We do have some customers who do not have Internet Explorer . But only Microsoft Edge , will the abve instructions works for those customers ?

         

        Please update 

        Thanks

        Nishchal