Hi,We are using TestComplete 8.0 ver. (lisence ver) . I want to upgrade it into New/Latest version of TestComplete.How we can upgrade it ? Could you please share the steps for uptation.ThanksRavik

Hi Stephanie and Kyle,Thanks for sharing your opinions! We will take them into account in future. As for the link to the https://my.smartbear.com page, it's located right at the top of each SmartBear.com page.Perhaps, we need to highlight it better...

I'd like to add that you guys do a fairly poor job of delivering the entirety of the necessary information to the end user (in almost every instance but using upgrading as a perfect example. If I am going to get a pop up telling me that there is a new version - yes I know I can turn that off - if the process is not going to happen automatically once I am directed to your page there should be some instructions on how to upgrade and a download link. Not just a list of release notes. I get to that page, look at it and say, "great, now what the F*#@$ am i supposed to do? Why am i at this page?"This list of new features and bug fixes is of only limited use.Give me the full set of information the first time.

In my opinion, SmartBear's website is not very good. It i s hard to find anything. I keep notes on where stuff is once I learn it for that reason. https://my.smartbear.com/ is where you can authenticate yourself and see what you have licenses and dowload what you want.CAUTIONARY TALE to people upgrading projects to TC 9 from TC8. Test your projects well before you commit to the upgrade. I am pretty sure that I am not the only one for whom TC 9 simply does not work at all. Long and painful yet unresolved tech support later, and hopefully eventually we will get there. But in the meantime, I can still run my TC 8 project.

Maybe I missed it somewhere but if I did it must not be very obvious. Why can't I find a link to my.smartbear.com from the smartbear homepage? Why is that portal such a secret?Gee, I didn't think the portal was such a big secret given that the link is included in the email from Smartbear when you purchase one of their products. Refer to below email snippet...Subject: SmartBear Software Login Details and Licensing Information Dear Customer We would like to thank you for your recent purchase from SmartBear Software. We look forward to serving your development and testing needs now and into the future. In order to download and install the products you just purchased, you must log into our secured product download portal. This portal allows you to not only download the product but it also provides access to your registration information and the installation password for the products you own. This portal is also the location where you will be able to download updates and upgrades to your SmartBear Software products, so please keep this login information available. Step 1: Please click on the URL below or copy it to your browser's address bar and use your email address, assigned ID and password to access the Client Services portal. URL https://my.smartbear.com/ Email customer@company.com Customer ID A1234567890 Password OFREHJKKDS * * The Customer ID and Password are case-sensitive. Also, there are no numbers in the Password. You are free to change your Email address and your password directly from the ClientServices portal after initial login. If you have any questions or comments about our portal, please contact us via the following web page: http://smartbear.com/support/ Step 2: Download and install the software that you have purchased. If you have any questions about your order, please contact sales@smartbear.com.

Hi Sam, Can you please share the steps to update it? And do we need to uninstall 9.30 first and then install 9.31? There is no need to uninstall TestComplete 9.30. After you run the installation file of v. 9.31, you will be asked if you want to update the currently installed version. Click Yes to continue the installation process.

how can upgrade TestComplete 8.0 to New/Latest version of TC

15 Replies

samirc23
Contributor
12 years ago
Thanks, and what about already created project and other settings like name mapping and aliases do we have to re-do it?
TanyaYatskovska
Alumni
12 years ago

Hi Sam,

You can open existing projects in TestComplete 9.31. All project specific settings will remain.
Ravik
Super Contributor
12 years ago
Hi Tanya,

I hear, Smart Bear launching TestComplete 10, Specially for Mobile app Testing, could you share what is launching Date,

What are the features are there ?
TanyaYatskovska
Alumni
12 years ago

Hi Ravi,

At the moment, TestComplete 10 is in the beta state. If you want to join the beta team, contact the TestComplete Product Director, Sergei Sokolov, via e-mail at sergei dot sokolov at smartbear dot com.
Ravik
Super Contributor
12 years ago
Thanks Tanya, I 'll Contact with beta team.

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how can upgrade TestComplete 8.0 to New/Latest version of TC

15 Replies

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