Maybe I missed it somewhere but if I did it must not be very obvious. Why can't I find a link to my.smartbear.com from the smartbear homepage? Why is that portal such a secret?Gee, I didn't think the portal was such a big secret given that the link is included in the email from Smartbear when you purchase one of their products. Refer to below email snippet...
Subject: SmartBear Software Login Details and Licensing Information
Dear Customer
We would like to thank you for your recent purchase from SmartBear Software. We look forward to serving your development and testing needs now and into the future.
In order to download and install the products you just purchased, you must log into our secured product download portal. This portal allows you to not only download the product but it also provides access to your registration information and the installation password for the products you own. This portal is also the location where you will be able to download updates and upgrades to your SmartBear Software products, so please keep this login information available.
Step 1:
Please click on the URL below or copy it to your browser's address bar and use your email address,
assigned ID and password to access the Client Services portal.
URL https://my.smartbear.com/
Email customer@company.com
Customer ID A1234567890
Password OFREHJKKDS
* * The Customer ID and Password are case-sensitive. Also, there are no numbers in the Password.
You are free to change your Email address and your password directly from the ClientServices portal after initial login.
If you have any questions or comments about our portal, please contact us via the following web page:
http://smartbear.com/support/
Step 2:
Download and install the software that you have purchased.
If you have any questions about your order, please contact sales@smartbear.com. 
