Forum Discussion

Ravikaanth's avatar
Ravikaanth
Contributor
10 months ago

Getting SmartBear Test Extension is not Installed or is Disabled - Error message

I reinstalled TestComplete today and now I'm facing the issue 'Test Extension is not Installed or is Disabled'. However, the extension is available in Chrome. Please help me understand what is causin...
Keyword Tests
rraghvani's avatar
rraghvani
Champion Level 3
10 months ago

Is it actually enabled? What's the extension version?

What version of TC do you have?

  • Ravikaanth's avatar
    Ravikaanth
    Contributor
    10 months ago


    TC version  - 15.57.2
    Extension version  - 14.0.0
    Yes, its showing on, Please check below screenshot

    Also there is no remove extension is available, Please check below image