Forum Discussion
blearyeye
16 years agoContributor
To the question of priority ... (a) evaluators should be given priority equal with paid customers. Snubbing them on support is not a good way to turn them into customers. (b) maintaining two channels (direct email for customers, forum for everyone else) means that interesting stuff happens between customers & support engineers that never sees the light of day on the forum.
As to using the forum for reference ... I'm certainly not averse and since Google indexes the forum I let it find stuff there that might be useful for me.
As to using the forum for reference ... I'm certainly not averse and since Google indexes the forum I let it find stuff there that might be useful for me.