Forum Discussion
blearyeye
16 years agoContributor
Well, that's refreshingly honest.
Of course, it does bring up the question of why there should be a forum at all. I certainly won't post any more questions to the forum since it seems to be a dead end.
Other companies, I might add, take a different approach to this kind of forum, using it as a primary way of helping customers solve problems. That lets everyone benefit from the solutions. It also reduces support costs, since I won't ask a question if I find the answer on the forum.
Of course, it does bring up the question of why there should be a forum at all. I certainly won't post any more questions to the forum since it seems to be a dead end.
Other companies, I might add, take a different approach to this kind of forum, using it as a primary way of helping customers solve problems. That lets everyone benefit from the solutions. It also reduces support costs, since I won't ask a question if I find the answer on the forum.