Forum Discussion

Fazaila's avatar
Fazaila
14 years ago

Getting Catastrophic Failure error very frequently

Hello, We are using Testcomplete version 8 and during the testscript execution we are getting the error catastrophic failure. This error is coming very radily and it hampers our work a lot. ...
TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
14 years ago

Hi Charles,


 


Please collect the following additional information to help our Support investigate the issue:


1. Run the Report Generator tool shipped along with TestComplete:


<TestComplete 9>\Bin\ReportGenerator.exe


 


2. Select the 'Launch/attach to TestComplete' option, and the tool will attach to TestComplete's process.


 


3. Reproduce the problem in TestComplete


 


4. Click the 'Generate...' button in the Report Generator tool and save a report to a local folder.


 


After following the steps, send them the report along with a description of the issue via our Contact Support form.