Forum Discussion
a) Version of TestComplete on the problematic machine, please; 12.60.5545.7 x64
b) Could you verify Firefox version on the problematic machine to double-check that it did not update in some way; 62.0.3 (64-bit)
c) Could you provide the code that fails on the problematic machine; Browser loop keyword step
d) Have you considered updates from the https://support.smartbear.com/downloads/testcomplete/firefox-patches/ page ? I did not consider it because I had not found it. I have since considered it and applied the appropriate patch with no change in behavior.
Thanks.
If I remember it correctly, I also had the same problem with Firefox 62.0.3 and TC 12.60.
However, I got a notification from TC that an update for Firefox 62.0.3 exists and agreed to install it using the means of TestComplete. After update the problem has gone.
I would suggest to try to check for updates (Help | Check for updates) and contact Support via the https://support.smartbear.com/message/?prod=TestComplete form if the check for updates does not help.
- vthomeschoolmom6 years agoSuper Contributor
Thanks!
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