Hello Chen2025,
How old was the version you updated? This could be caused by the transition from an old version to the new SmartBear ID-based licensing system.
This page has all the license testing links.
https://support.smartbear.com/testcomplete/docs/licensing/key-based/troubleshooting/index.html
You may have to contact support to help sort out the license issue.
https://support.smartbear.com/testcomplete/message/
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