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kaiiii's avatar
kaiiii
Regular Contributor
5 years ago

Facing error "Can not open file //.......file path in local system...//Tunnel.log, Access is denied"

Facing error "Can not open file //.......file path in local system...//Tunnel.log, Access is denied" I am trying to excute my scripts in CrossBrowserTesting. But as is execute facing this... also u...
  • tristaanogre's avatar
    tristaanogre
    5 years ago

    And you're getting the error on the machine using TestComplete?

    Then, yes, you need to work with your local administrator.  File/Folder permissions include an option about "creating" or "writing" or "modifying" files.  If you somehow deleted the file, it's possible that the user that you're running TestComplete as does not have the permissions to access the file that's there... this is a permissions issue you need to resolve with your admin.

kaiiii's avatar
kaiiii
Regular Contributor

tristaanogre ,

Sorry but I did'nt get what you said.

I mean ,

I am taking remote access

then open test Complete tool

Go to crossbrowsertesting

Add there, app.crossbrowsertesting login credentials and ad testItem  set OS and browser

and executing the same

=> previusly before deleteing tunnel file I was not finding this problem then why this time.

Should I have to communicate with admin for read and write permission of the file.

tristaanogre's avatar
tristaanogre
Esteemed Contributor
5 years ago

And you're getting the error on the machine using TestComplete?

Then, yes, you need to work with your local administrator.  File/Folder permissions include an option about "creating" or "writing" or "modifying" files.  If you somehow deleted the file, it's possible that the user that you're running TestComplete as does not have the permissions to access the file that's there... this is a permissions issue you need to resolve with your admin.

  • kaiiii's avatar
    kaiiii
    Regular Contributor
    5 years ago

    Hi tristaanogre ,

    Thanks for your reply.

    I will communicate with admin and will share regarding the same.

     

    But also have a problem apart this... previously before deleting tunnel file my script execute and fail in early of execution, It's failing on below line of a function

    Set page = Sys.Browser("*").Page("*")

    while when i execute the same script normally without crossbrowsertesting. It's working fine

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      5 years ago

      Please open a new topic for additional questions... it helps other users to find answers easier.

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        5 years ago

        Hi kaiiii , any updates from the admins? Meanwhile, I'll mark tristaanogre's reply as a solution for now.