Forum Discussion

kaiiii's avatar
kaiiii
Regular Contributor
5 years ago

Facing error "Can not open file //.......file path in local system...//Tunnel.log, Access is denied"

Facing error "Can not open file //.......file path in local system...//Tunnel.log, Access is denied" I am trying to excute my scripts in CrossBrowserTesting. But as is execute facing this... also u...
  • tristaanogre's avatar
    tristaanogre
    5 years ago

    And you're getting the error on the machine using TestComplete?

    Then, yes, you need to work with your local administrator.  File/Folder permissions include an option about "creating" or "writing" or "modifying" files.  If you somehow deleted the file, it's possible that the user that you're running TestComplete as does not have the permissions to access the file that's there... this is a permissions issue you need to resolve with your admin.

tristaanogre's avatar
tristaanogre
Esteemed Contributor
5 years ago

I'm guessing that the user that you're logged in under does not have write access to the file path and, therefore, cannot create or access the Tunnel.log file.  Is this happening on the remote machine in CrossBrowserTesting or is it happening on your local machine?

  • kaiiii's avatar
    kaiiii
    Regular Contributor
    5 years ago

    Hi tristaanogre ,

    I am working on remote machine.

    How can i fix this... previously before deleting tunnel file

    it was working fine.

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      5 years ago

      OK... so you're not actually running the test in TestComplete, you have a window open in CrossBrowserTesting and are executing tests there?

       

      Then perhaps you should post this question on the CrossBrowserTesting forum.

      • kaiiii's avatar
        kaiiii
        Regular Contributor
        5 years ago

        tristaanogre ,

        Sorry but I did'nt get what you said.

        I mean ,

        I am taking remote access

        then open test Complete tool

        Go to crossbrowsertesting

        Add there, app.crossbrowsertesting login credentials and ad testItem  set OS and browser

        and executing the same

        => previusly before deleteing tunnel file I was not finding this problem then why this time.

        Should I have to communicate with admin for read and write permission of the file.