We have a scenario to terminate the explorer process and to restart it through batch file.This scenario is getting crashed frequently in Win10-TC10 combination where as it works fine with Win7-TC10, Win8-TC10 and Win10-TC11 combinations. We are curious to know what would be the reason for this frequent crash in Win10 explorer process.
I just can tell, that I observe many many crashes of explorer.exe on all my Windows 10 pcs where TestComplete 11 is used.
* The crashes occurr ~10 times a day (rough estimation)
* Afterwards the search bar and Start-button (or how is the button bottom left called?) are not working any longer
* Explorer.exe then has to be killed via taskmanager and restarted
I am having this same problem.
Can you give us below information.
1. TC version used
2. Windows 10 Build version used.
3. Does the user has Admin Access??
I already opened a support case for this and support told me that since the November-update of Windows 10 (Threshold 2) this is a known problem regarding TestComplete and Windows 10.
Until now they do not have any solution for this.
