Forum Discussion
Have you been through these steps?
https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/preparing/computers.html
And these?
https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/preparing/index.html
Yes, I did.
I can connect the Samsung S5 (Android 6.0.1), Samsung S6 (Android 5.0.2), LG Leon (Android 5.1.1), and Nexus 6 (6.0.2) but not LG V20 (7.0).
- Marsha_R8 years agoChampion Level 3
Here's your error message:
This looks like 7.0 should be supported but the error message is giving contradicting information
https://support.smartbear.com/testcomplete/docs/app-testing/mobile/android/about.html
I would contact support about this one. You can do that here:
https://support.smartbear.com/message/?prod=TestComplete
- anhvu8 years agoFrequent Contributor
Thank you. I will create a ticket.
- anhvu8 years agoFrequent Contributor
The solution I got from the support team is Upgrade to 12.20.
It's ridiculous because we have to pay for the upgrade.
It is better to have the Android 7.0 supported in all the versions which supported Mobile Testing. It's not a new function, it basically is the update of the OS platform.
Sincerely,
Anh Vu.
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