Forum Discussion
What version of TestComplete are you running?
You said "prior to" - have you actually installed patches from here? Which ones?
https://support.smartbear.com/downloads/testcomplete/firefox-patches/
- tristaanogre8 years agoEsteemed Contributor
Based upon the article at https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/firefox.html disabling multi-process is only necessary for certain scenarios.
If Firefox is running in this mode, TestComplete might experience issues with:
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Detecting web dialogs like Alert, Confirm or Prompt.
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Detecting the browser’s active tab.
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Testing Flash and Flex applications.
If you're not doign any of those in your automation, there's no need to disable the multi-process.
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- socaltester8 years agoContributor
TestComplete 12.60.5545.7 x64 with Web module
No, I have not downloaded and applied the following:
TestComplete ver. 12.60
build 5545TestComplete modules (1.6 MB)
Read the installation notesHow do I know 12.60.5545.7 doesn't already have the above patches or should I assume that (.7) doesn't have the patch?
All those extensions listed for the patch above are in the Extensions directory:
- TestComplete 12\Bin\Extensions\tcFFHook.xml
- TestComplete 12\Bin\Extensions\tcFF63Hook.dll
- TestComplete 12\x64\Bin\Extensions\tcFFHook.xml
- TestComplete 12\x64\Bin\Extensions\tcFF63Hook.dll
- Marsha_R8 years ago
Champion Level 3
You should contact Support directly at this link:
- tristaanogre8 years agoEsteemed Contributor
If there is a patch available for FireFox, then the default installation doesn't have it. Browsers update all the time so recompiling and re-releasing TestComplete each time there's a browser update doesn't make sense. So, SmartBear provides patches for each browser update that occurs after the application has been released. I'd highly recommend downloading the Firefox patch and seeing if that solves your problem.
- socaltester8 years agoContributor
Will do.