Hi allWe recently had a new license for web browser testing.We followed all the instructions word by word for as listed in the link below for setting up the browsers.https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/index.htmlUnfortunately, I am still unable to automate our web application using any of the browsers. TC is unable to identify any of the web object. We also have all the required plug-ins installed.I thought of posting this in the forum before I could raise it with the support team. Any help is much appreciated. Please let me know if you need any further information. ThanksG

Hi Community, Just want to post here the solution from the support team in case it may help you: The problem with object recognition in the browser was solved by setting the "Use all processes" mode in the Process filter. You can find more information about it here:https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/open-apps/process-filter.html

Configure Browser Settings | SmartBear Community

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TanyaYatskovska
Alumni
5 years ago
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Hi Community,

Just want to post here the solution from the support team in case it may help you:

The problem with object recognition in the browser was solved by setting the "Use all processes" mode in the Process filter. You can find more information about it here:
https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/open-apps/process-filter.html
AlexKaras
Champion Level 2
5 years ago
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Hi,

Just to be on the safe side: have you checked that version of your browser(s) is supported by your version of TestComplete?
- G-wagon
  Regular Contributor
  5 years ago
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  Hi
  Please find details of browser version below for your reference:
  
  TestComplete current version: 14.70.237.7 x64
  Chrome Version 87.0.4280.66 (Official Build) (64-bit)
  Firefox Current 78.3.1esr (64-bit)
  Edge (chromium based) Version 87.0.664.47 (Official build) (64-bit)
  
  Thanks,
  - AlexKaras
    Champion Level 2
    5 years ago
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    Hi,
    
    As per https://support.smartbear.com/downloads/testcomplete/chrome-patches/, Chrome 87 is not supported by TC 14.70.
    
    Firefox 78.3 seems to be supported (https://support.smartbear.com/downloads/testcomplete/firefox-patches/), but maybe 78.3.1 has some problems.
    
    Try to upgrade to the latest TC 14.71 and check if it helps.

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Configure Browser Settings

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