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anthonybad91's avatar
anthonybad91
Occasional Contributor
24 days ago

Chrome minimizes and reopens every on screen action

We're experiencing an issue where for every on screen action Chrome minimizes and reopens. I created a brand new test suite and wrote a simple test navigating around the smartbear site and we are still running into this issue. We can't run tests because every time we open a dropdown it goes away when chrome minimizes and re opens. 

 

We've been on TC version 15.75.22.7 for two months with no problems. (Waiting on IT to upgrade TC to latest version to see if that helps) Chrome did just update to version 139.0.7258.67. I have opened a case with support but wondering if anyone else has run into this issue with the latest chrome update. 

 

Thanks in advance

web testing

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  • PhilippeS's avatar
    PhilippeS
    Occasional Contributor
    5 days ago

    We are experiencing the same issue with TestComplete 15.76 and Chrome 139.

    Is there an earlier version of TestComplete where the problem won’t occur despite using Chrome 139?

    • wsgarcia's avatar
      wsgarcia
      Occasional Contributor
      5 days ago

      I have an open ticket for the issue and was told the release with the fix should be out early this week. Well, we're at midweek now, so I'm expecting the release any time now. 

      • PhilippeS's avatar
        PhilippeS
        Occasional Contributor
        5 days ago

        Don't get too excited too soon :D

        I also opened a ticket and received a response today (08-28) saying : “A permanent fix is included in the upcoming 15.77 release, which is planned for early next week". 

  • BrandonFowler's avatar
    BrandonFowler
    New Contributor
    4 days ago

    For anyone still dealing with this issue, promptly make a ticket to SmartBear and explain that you want the hot fix installation for this issue "TestComplete1576_TC-109017-fix-chrome-minimizing-maximiz__" I installed this the other day and it has resolved my issue. 

    • wsgarcia's avatar
      wsgarcia
      Occasional Contributor
      4 days ago

      I can confirm this. I just tested out the patch and it's working great for me. I haven't yet tested on our test servers running Windows Server which didn't have the same issue, but on my local machine, running Win 11, it's working.